Your Privacy


This privacy policy sets out how Fuller Hair uses and protects any information that you give Fuller Hair when you use this website.

Fuller Hair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Fuller Hair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2010.


We may collect the following information: name and job title contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers

Wash your hair once a week

Like growing hair, your hairpiece should be shampooed at least once a week. This can be done under the shower while wearing it or by hand. Because most shampoos are formulated to remove oils from the scalp (which would dry out a hairpiece) we recommend shampoos and conditioners formulated for dry, coloured or permed hair. Many shampoos are fine to use although a shampoo for color-treated hair will help you to keep your hair from fading in the sun and under flourescent lights. We like Pureology Anti-fade in the purple bottle.

  1. Before you wet the hair, gently brush out any tangles. Use a wide-toothed comb or vent brush, starting at the tips and gradually working up the hair length to the crown.
  2. Wash the inside of the cap as you do every day (see above).
  3. Using tepid or lukewarm water never hot hold the hairpiece under the faucet and allow the water to run gently over and through the hair in the direction the hair flows (a hand shower is perfect for this).
  4. Once saturated, apply a capful of shampoo. Spread the shampoo down the hair length with your fingers and gently squeeze to work the lather through the hair. Do not rub or scrub the hair. Rinse thoroughly under the running faucet. Alternatively, you can premix the shampoo in a glass bowl in lukewarm water, dipping the hair piece in and out of the soapy solution and running your hands down the hair. You can repeat this process with the conditioner.
  5. Squeeze the hair (not the cap) in a towel to remove excess water and apply conditioner. (If the hair is saturated with water, it can't absorb the conditioner).
  6. Spread the conditioner down the hair length with your fingers and gently squeeze through the hair. Use a wide-toothed comb to gently work the conditioner through, leaving it on for two to five minutes no longer.
  7. Rinse out under running water thoroughly and towel dry. Pat or squeeze the hair with the towel to blot up the water be sure you don't rub the hair or the prosthesis scalp with the towel as it risks hair breakage.
  8. Put your hair back on and style normally!


Always wash and condition your hairpiece the same day you've swum in a pool or the sea.

Hair products

We encourage you to purchase quality products from a salon or salon supply store.

It may take a while to find the shampoo and conditioner that makes your hair feel the way that seems right for you. That's the same for everyone with growing hair, so keep trying! We like Pureology Anti-fade in the purple bottle. Redken also has a good line of products for color-treated hair. Our hair is NOT color-treated, but since we have the same hair for several years, using products for color-treated hair will help to minimize fading from the sun and flourescent lighting.

Use leave-in spray conditioners sparingly to avoid heavy, dull hair. Bumble and Bumble Prep is one that my clients really like to help avoid tangles and to avoid build-up. It will reactivate products you've used in your hair so you don't need to add more.

Do not leave the hairpiece wet with conditioners or other products overnight or for long periods as this could damage the silicone's bond to the hair roots, resulting in severe hair loss.

Hair products with UV screen protection are good to help reduce colour fading, as are water based colour rinses and semi-permanent colours, should exposure to the sun cause your hair to fade. Please tell your stylist to use semi-permanent hair colours instead of permanent products as the peroxides damage the hair.

Styling tips

Check your wide-toothed comb and vent brush are smooth, with no sharp edges.

As part of your morning routine, we recommend using a water spray bottle to slightly dampen the hair before styling. That will soften and reactivate any styling products used the day before, avoiding combing stress on the hair and giving your hair a fresh look for the day.

If you must use a hairdryer or a straightening iron, use only warm (never hot!) settings.

Choosing your hair style

Rather than an elaborate evening do', choose an easy-care style that you can wash and manage on your own. Often a style with hair on the forehead works well as it keeps the front edge of the hairpiece covered.

You may want to note that if the hairpiece is cut too short or trimmed using an ill-suited technique, people with alopecia can be left looking very bald at the neck.

Remember this is the hairstyle you'll be living with for the next two to three years there's no need to rush the process!

Tips for cutting a Freedom Hair piece

Rather than a 'just had a haircut' or wiggy appearance, most people with a Freedom Hair prosthesis want a natural look for their finished hairstyle. This can be achieved with relative ease although your stylist may appreciate some helpful tips.

Razor cutting often helps achieve a natural look, although sometimes split ends create a problem at a later date. Because there is no natural taper to the prosthesis (the hair in the wig is almost all the same length), thinning scissors are sometimes the better alternative, giving a more natural, slightly uneven, wispy look.

It is advisable to leave the length of the hair a little longer than you initially want. If you are unsure about asking your stylist to take more off, then we encourage you to put your plans on hold go home; wash and wear your prosthesis for seven to 10 days; let your style settle. Then, if you still fancy some changes return to the salon. There's no rush!

When finishing the cut, the edge hair about two to three millimetres all the way around should be sectioned off and lightly razor thinned, so if the hair is pulled back, short wispy hair remains against the skin, giving a softer edge. In all cases, the edge hair should be shorter and thinner than the top hair, otherwise the edge hair will lift the top hair away from the skin, and people will see right back to the cap edges.

If you are having a shorter style, we recommend that the first section of the nape hair (a 25 millimetre/one inch strip along the cap nape edge) should be at least 10 millimetres / 3/8 inch shorter than the finished nape length. The next section up should be about 10 millimetres / 3/8 inch wide, cut to the finished length, and not layered. We advise the stylist to continue as normal with the sections above.

The aim is to achieve a bob effect, so the hair comes in against the skin. If the nape hairline is too heavy, we encourage the stylist to use his or her scissor points to chip into the finished length.

Tips for perming a Freedom Hair piece

If perming a Freedom Hair prosthesis, it is necessary to use lots of rollers and plastic T-pins to lift the rollers off the scalp so as to reduce rod marks. After all, these don't grow out!

Ask your stylist if he or she knows about air neutralizing. This is a method of neutralizing the perm without actually using the neutralizing solution. It requires that the permed and rinsed and blotted hair be allowed to dry naturally on the perm rods until it is 100% dry. This can take several days so it isn't something to do if you need the hair quickly. This process eliminates the damage from the neutralizing solution and will keep your hair healthier after perming. Call your representative if you need instructions on this process for your stylist.

The stylist should ensure that the hair is not lifted off the hairline let the hair lie flat against the skin (from the edge of the wig base) before the curl begins. Otherwise the hairpiece is ruined by an unnatural hairline that won't grow out. We strongly recommend your stylist to put in all the perming rollers while you are wearing the hairpiece except for the rollers around the edges.

For these, remove the hairpiece so the perm can curl the hair against the skin. If the rollers are put in while you're wearing the wig, the hair will be permed outwards, away from the skin not a good look!

Be sure to ask your stylist to show you how to scrunch the drying hair, to encourage the curl.

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Fantastic color and cut. The stylist is awesome. You are awesome. Will update alopecia world when I get back.

Sitting watching Lauren in the pool. The piece doesn't feel hot in here either.

The best part today was the wind didn't make me flinch outside. The hairpiece went no where.

Soooo incredibly happy! Saving up for my next piece and will come back down to the same stylist because she is a keeper. The next one we will have some fun with the color... Maybe some bright red and blonde and chocolate brown put through it since she is a color specialist. We could have some fun! Feel like the old me is back! I see an addiction to these pieces forming!

Lori from Canada

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